A world-class leader in small group travel, Odysseys Unlimited was quickly outgrowing its processes for guest management.
When the company was founded, more than 20 years ago, it managed its guests and reservations with pen and paper.
They eventually graduated to Microsoft Excel and Access, then Lotus Notes.
However, a rapidly growing number of guests and reservations proved that this system of legacy technologies would not accommodate the growth — the time for change was now.
Odysseys Unlimited saw the need for a custom solution that would manage their unique approach to the customer experience.